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Exit interviews are conducted with employees, once they have resigned before they leave the company.
The reason that companies have exit interviews is to gain valuable information which can prove to be useful in all aspects of the work environment, including aspects such as the work culture, day to day concerns, processes, issues around management style, workplace ethics and employee morale.
All companies should conduct exit interviews. An exit interview will give the company the opportunity to get the opinions of those leaving the company in terms of how they perceive the company, and most importantly, why they would want to leave the company. Once employees have handed in their resignation and know they are going to be leaving they are far more likely to open up and be honest when asked to provide constructive criticism in terms of how they perceive the company, the way its run, its culture, its management style, the opportunities offered for career growth etc.
By the company examining and keeping track of the outcome of exit interviews over a period of time, employers can begin to identify trends and patterns over time, as to why people are wanting to leave the company. An exit interview will also give the employer the opportunity to sort out issues with those leaving the company on bad terms. It gives the employee an opportunity to get whatever issues they have out in the open, where they can be discussed, and hopefully resolved.
However most importantly information gathered during the exit interview, can help to address problem areas within the company, in order to prevent more resignations.
One aspect that should always be covered during an interview is that of the individual’s perception of management. Ask about how the individual perceives their direct manager, there are reports that as many as 5 out of 10 employees when asked why they were leaving their current job, said it was because of the behaviour, or management style of their direct manager.
Save time and money by outsourcing your exit interviews. EVP’s model for collecting and reporting online data is based on extensive research focussed on eliciting true sentiment from exiting employees. Too often the power of data captured through exit interviews is not realised. EVP offer a cost effective exit interview program that provides powerful insight into why your key talent is leaving. EVP’S model will save HR time and reduce overheads.